The Wardrobe Refinery

style without the carbon footprint

 

Terms & Conditions

Last Updated: 09/11/18

Welcome to The Wardrobe Refinery LLC. These Terms of Use govern your use of the site located at https://www.thewardroberefinery.com and its subdomains (collectively, the “Site”), as well as any service offered on or through the Site (the “Services"). This is a legal agreement between you and The Wardrobe Refinery LLC (“we,” “us,” or “The Wardrobe Refinery”). By requesting to use, registering to use, or using the Site (becoming a “User”), you agree that you have read, understand, and will be bound by these Terms of Use. If you do not agree or are unable to agree to be bound by these Terms of Use, do not use the Site or the Services.

We may modify these Terms of Use from time to time.  When changes are made, we will make the revised version available and will indicate the date the revisions were made.  Your continued use of the Site or the Services after such posting will constitute acceptance of the revised Terms of Use by you.

  1. Use of Website

    1. Your use of any information, materials, or products provided on the Site is entirely at your own risk, for which we are not liable.  It is your responsibility to ensure that any products, services, or information available on the Site meet your requirements.

    2. You assume all risks when using the Site, including but not limited to all risks associated with any online or offline interaction with others.

    3. You agree to use this Site lawfully and in accordance with these Terms of Use.  You may not use the Site in any way that could damage or impair the Site or interfere with others’ use and enjoyment of the Site.  Any use of the Site that The Wardrobe Refinery LLC, in its sole discretion, finds inappropriate, offensive, or contrary to these Terms of Use may result in suspension or termination of your account, with or without notice at any time for any reason.  If suspension or termination does occur, you agree to discontinue use of the Site.

    4. You agree to promptly report to us any violation of these Terms of Use that becomes known to you.

    5. You agree that you have read and understood our Privacy Policy.

  2. Minors and Children under Age 13.

Neither the Site nor the Services are marketed to or directed towards people under the age of 13.  The Site and the Services are intended for individuals age 18 and older. If you are under the age of 18, you may use the Services only with involvement of a parent or guardian. By using the Services, you represent and warrant that you are 13 years of age or older.  If you are not at least 13 years of age, do not access or use the Site or Services and do not register for an account. If you are a parent or guardian that provides consent to a minor's registration with and use of the Services and the Site, you agree to be bound by these Terms of Use with respect to such minor’s use of the Services and the Site.

  1. Products and Services

    1. It is your responsibility to identify and obey all applicable law in regard to use of any items purchased through the Site.  By placing an order, you represent that the products or services purchased will be used only in a lawful manner.

    2. We may make changes to any product or service featured on the Site, or to the prices of those products or services, at any time.

    3. Images and descriptions of products and product types are provided only for convenience.  The appearance of colors on your computer screen may depend on your computer system. We cannot guarantee that your computer will accurately display the color of any product.  

    4. We do not guarantee that products are in new or like-new condition. Used clothing may have signs of wear, such as stains, fading, wrinkling, pilling, or rips/holes.  

    5. The products and services available on this website are for personal use only.

  2. Payment

    1. The Site accepts credit card, debit card, or PayPal payments only.

    2. All online payments are processed by a third party and through that party’s website, which our Site links you to for payment. The Wardrobe Refinery does not collect or store payment information. Third-party processors may store payment information in accordance with their respective terms of use and privacy policies.  Our payment processors do not share any stored payment information with The Wardrobe Refinery.

    3. You agree to pay for any product or service in advance of the time period during which such product or service is provided, shipped, or picked up. Failure to make payment may result in the products or services being unavailable. Subject to applicable laws, rules, and regulations, payments received will be first applied to the oldest amount due in your account.

  3. Pickup and shipping

    1. All products except our curated baby collections must be picked up in person from our store at 1620 Central Avenue NE, Suite 214 in Minneapolis, Minnesota.

    2. When an order is placed for a curated collection, the collection will be shipped to an address designated by the purchaser so long as that address is within the continental United States and complies with any shipping restrictions indicated on the Site.  

    3. All shipping is conducted through a third-party carrier such as UPS or the United States Postal Service.  If tracking information is available for your purchase, it will be provided to you via email.

  4. Warranty

All products and services available on or through the Site are sold as-is.  The Wardrobe Refinery LLC does not provide any warranty on products or services available through the Site.   

ALL CONTENT AND PRODUCTS ON THE SITE OR OBTAINED FROM A LINKED SITE ARE PROVIDED TO YOU WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  1. Returns, Cancellations, and Refunds

    1. If you wish to return a product you have purchased through the Site, you may do so by emailing thewardroberefinery@gmail.com within fifteen (15) days of your purchase and providing your name, order number, and identifying the item(s) you wish to return. We will provide you with a prepaid shipping label for your return item(s).  It is your responsibility to ensure that returns are properly packaged for shipping. All returns must be postmarked within thirty (30) days of the purchase date.

    2. Items purchased from the Site that are returned in accordance with the terms of section 7a above will be eligible for a refund for the sale price of the specific items being returned.  

    3. If you pay a deposit for in-person services through the Site, your deposit may be refunded to you if you cancel your service no fewer than twenty-four (24) hours before the services are scheduled to be performed. Cancellations within twenty-four (24) hours of the scheduled service appointment are eligible for a refund of fifty percent of the deposit amount.  You may cancel your appointment and request a refund by emailing thewardroberefinery@gmail.com and providing your name, order number, and a statement that you wish to cancel your scheduled service.

If you reschedule your appointment for services at least twelve (12) hours prior to your appointment time, your deposit will be applied to your new appointment time.  If you reschedule your appointment within twelve (12) hours of your appointment time for reasons other than inclement weather or family emergency, you will be required to pay a $10 rescheduling fee.

    1. All refunds will be in the original form of payment.

  1. Sales and Promotions

From time to time we may offer special promotions, credits, awards, or discounts (each a “Promotion”).  All Promotions can be modified or terminated at any time by The Wardrobe Refinery with or without advance notice.  Promotions may be offered on a limited-time basis and may be subject to certain restrictions or terms of use (which will be described at the time of the Promotion), in addition to these Terms of Use.  As part of a Promotion, we may offer fee or reward credits to Users. Fee or reward credits are non-transferrable, are not redeemable for cash, and may be subject to additional terms of use.

  1. Account Creation

Individuals age 18 or older may register an account on the Site for the purposes of using the links and instructions provided on the Site.  By registering an account, you affirm that you are at least 18 years of age and that you agree to these Terms of Use.

  1. Account Security

It is your exclusive obligation to maintain and control passwords to your account.  You are exclusively responsible for all activities that occur in connection with your username and password.  You agree to immediately notify us of any unauthorized uses of your username and password or any other breaches of security.  We will not be liable for any loss or damages of any kind, under any legal theory, caused by your failure to comply with the foregoing security obligations or caused by any person to whom you grant access to your account.

  1. Account Cancellation

    1. You may cancel your Site account at any time.  To cancel, send an email to us at thewardroberefinery@gmail.com and state “Account Cancellation” in the subject line.  Please make sure that the email contains the registered user’s name, email address, and username.

    2. After cancellation or termination of your account, we are not required to retain or store any information associated with your account and may delete or otherwise destroy such information at our sole discretion.  Please note that after cancellation or termination of your account, you will no longer be eligible for refunds of purchases or deposits made through the Site, including purchases or deposits made prior to such cancellation or termination.  

  2. Third-Party Links to Site

This Site may provide links to other Sites by allowing you to leave this Site to access third-party material or by bringing third-party material into this Site via “inverse” hyperlinks and framing technology (a “Linked Site”).  We have no discretion to alter, update, or control the content on a Linked Site. The fact that we have provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site or its owners or providers.  There are inherent risks in relying upon, using, or retrieving any information found on the internet, and we urge you to make sure you understand these risks before relying upon, using, or retrieving any information on a Linked Site.

  1. Property Rights

    1. All materials on the Site are either owned by The Wardrobe Refinery LLC or are the property of our suppliers or licensors used under license from such suppliers or licensors.  You may not use these materials except as we give you written permission to do so.

    2. The trademarks, logos, and service marks (collectively, “Marks”) displayed on the Site are the property of The Wardrobe Refinery LLC and other parties.  You are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the internet without the written permission of The Wardrobe Refinery LLC or such third party as may own the Marks.  All information and content located on the Site is protected by copyright. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works from, or using any content available on or through the Site for commercial purposes.  Unauthorized use of the Site may give rise to a claim for damages and/or be a criminal offense.

  2. Disclaimer

    1. The information, software, products, and descriptions of services published on the Site or a Linked Site may include inaccuracies or typographical errors, and we specifically disclaim any liability for such inaccuracies or errors.  We do not warrant or represent that the content on the Site is complete or up to date. We are under no obligation to update the content on the Site and may change the content on the Site at any time without notice. We may make improvements or changes to the Site at any time. We do not warrant that the Site will be secure, error-free, available, or accurate, or that any defects in the Site will be corrected.

    2. Your only right and remedy in case of dissatisfaction with the Site or Service shall be your termination of your account and discontinuation of use of the Services.

  3. General Provisions

    1. Minnesota law governs these Terms of Use, as well as any claim, cause of action or dispute that might arise between you and The Wardrobe Refinery LLC, without regard to conflict of law provisions. For any such claim, cause of action, or dispute, you agree and consent to the jurisdiction and venue of the state and federal courts of the State of Minnesota.

    2. If any provision of these Terms of Use is held unenforceable, then such provision will be modified to reflect the parties’ intention, and all remaining provisions of these Terms of Use shall remain in full force and effect.

    3. These Terms of Use contain the entire agreement between you and The Wardrobe Refinery LLC regarding the use of the Site and supersede any prior agreement between you and us on such subject matter.  The parties acknowledge that no reliance is placed on any representation made but not contained in these Terms of Use.

    4. If you have any questions or need further information as to the Site or the Services or need to notify us as to any matters relating to the Site or Services please contact us at thewardroberefinery@gmail.com.


The Wardrobe Refinery, LLC

1620 Central Avenue NE

Suite 214

Minneapolis, MN 55413



 

Privacy Policy

Last Updated: 09/11/18

The Wardrobe Refinery LLC (hereinafter known as “The Wardrobe Refinery,” “us,” or “we”) currently owns and operates the website known as www.thewardroberefinery.com and its subdomains (the “Site”).  To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used.

  1. Consent to Terms

Your use of this Site and the services and information provided by it will be considered an affirmative act of agreement to this Privacy Policy, as well as the Site’s Terms of Use. If you object to any of the terms herein, you may not use the Site.  

  1. What we collect

When you register an account through the Site or use the Site or any service available through the Site (the “Services”), we may collect information about you and your use of the site, including but not limited to the following types:      

    1. Personal Information.  “Personal Information” is information that you provide to us that can be used to contact or identify you.  The types of personal information you provide to us may include information such as your name, address, phone number, email address, and date of birth.

When you register an account through the Site, we will collect and store the information that you provide to us directly to verify your identity during registration.

    1. Payment Information.  We do not collect or store your credit card or other payment method information.  All payments are processed by a third-party payment processor. Information you provide to that processor will be subject to the processor’s terms, conditions, and privacy policy.

    2. Your Communications with Us.  If you contact us with questions, comments, or to provide feedback about the Site or Services, we may store such communications, including Personal Information included in the communications, for our internal use and so that we can respond to you effectively.

    3. Usage Information.  “Usage Information” is information that cannot be used to contact or identify you.  Usage information includes passively-collected information about your activities on the Site, such as usage data, IP address, and web browser information to the extent that that information is not linked to your Personal Information.  We may use standard technology, including, but not limited to “cookies” to collect information about how you use the site. A cookie is a small text file that allows a website to recognize your computer or account. Cookies can track information such as how often you use the Site, what pages you view, and where you go after leaving the Site.  The cookies are not connected to any Personal Information about you.

    4. Site Visitors.  Visitors to our site who have not registered or have not logged in (“Site Visitors”) can access and browse some portions of the Site without disclosing Personal Information.  We may passively collect certain Usage Information from a Site Visitor’s computer, such as your IP address and web browser version, when you browse the Site. In order to make purchases or utilize some Services offered by The Wardrobe Refinery, you must register through the Site.

    5. Social Media.  The Site may include social media features (such as the Facebook “Like” button).  These features may collect your IP address and which page you are visiting on the Site and may place a “cookie” to enable the feature to function properly.  Social media features and widgets may be hosted by a third party or directly on the Site. Your interactions with these features are governed by the privacy policy of the company providing the feature.

    6. Minors and Children under Age 13.  Neither the Site nor the Services are marketed to or directed towards people under the age of 13.  We do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to remove such information from our database.

  1. How We Use Information

    1. The Personal Information that we collect is used to create and maintain your account; to process and fulfill requests, orders, or other transactions; to bill you for products or services; to improve our Services and your experience with the Site; and to help us communicate with you.

    2. The Usage Information that we collect is used to monitor the status and usage of the Site, to customize your experience on the Site, and to improve the quality of our Services.  We may use cookies to collect, store, and track information for statistical purposes to improve the products and services we provide and to manage the Site and the Services. If you choose to disable cookies in your web browser, you may not be able to access certain aspects of the Site.

  2. How We Share Information

    1. We never sell or rent your Personal Information or Usage Information (collectively, “User Information”).  We may, however, share information with other Users and some third parties as follows:

      1. We may disclose User Information to any third party with your prior consent to do so.

      2. We may disclose any User Information to any of our suppliers, shipping partners, affiliates, or subsidiaries for the purposes of providing you with Services and operating The Wardrobe Refinery or the Site.

      3. If The Wardrobe Refinery is merged with or acquired by another company, we may transfer User Information to such company.  We are not responsible for notifying you of such changes.

      4. We may disclose User Information if required to do so by law (including, but not limited to, court orders, subpoenas, or warrants), or if in our sole discretion we reasonably believe that the disclosure is necessary to comply with the law. We may also disclose this information as necessary to protect or defend The Wardrobe Refinery’s rights or property.

      5. We do not limit our disclosure of Usage Information.  If you do not wish for us to collect this information, you should take steps to limit the passive collection of such data through your browser’s settings or discontinue use of the Site.

  3. Email Communication

    1. By registering an account through the Site or using the Services, you are consenting to receive certain email communications such as special offers, notifications, invoices, and administrative notices.

    2. You have the option to opt out of receiving certain emails from us. These emails include promotional emails from The Wardrobe Refinery.  You may not opt out of emails from us regarding invoices or administrative purposes.

  4. Changing Personal Information

    1. If the Personal Information you have provided to us changes, you may update this information by logging into your account and accessing your account settings.  You should update this information as soon as possible after the change occurs.

    2. If you no longer wish to use our Site or Services, you may cancel your account in the manner described in the Terms of Use.

    3. If you cancel your account, we can remove Personal Information from our database upon request.  If your account is suspended or terminated, your account information may be removed. We have no obligation to retain your information and may remove all of your account information.

    4. We may retain your information if we believe it will be necessary for our legitimate business purposes.

  5. How We Protect Information

    1. The Wardrobe Refinery takes the security of your Personal Information seriously and takes precautions to protect such information.  We implement industry-recognized safeguards to help protect your Personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

    2. User accounts are protected by a password.  We urge you to keep your password safe. If you feel that your password may have been compromised, you should change the password and notify us immediately.

    3. Because no method of data protection is 100% secure, the measures above are not a guarantee that such information will not be accessed or disclosed by breach of our safeguards.  You understand and agree to assume these risks.

  6. Changes to Our Privacy Policy

    1. The Wardrobe Refinery reserves the right to change this policy at any time. When changes are made, we will make the revised version available and will indicate the date the revisions were made.   If you have an active registration with the Site at the time the changes are made, we will also send an email notification to the email address you have associated with your account. Changes are effective as of the revision date indicated unless otherwise noted.  Your continued use of the Site or the Service after such posting will constitute acceptance of the revised policy by you.

  7. Definitions

Except as indicated herein, all capitalized terms used in this Privacy Policy shall have the meanings ascribed to them in our Terms of Use, which can be found here.

  1. Contact Information

The Wardrobe Refinery, LLC

1620 Central Avenue NE

Suite 214

Minneapolis, MN 55413

Email: thewardroberefinery@gmail.com

Telephone: 612-354-7134